Privacy

Protecting Your Privacy and Personal Information
Sight Concern Bedfordshire is committed to safeguarding the privacy and security of your personal information. This privacy notice outlines how we collect, use, and protect the information we hold.

We comply fully with the General Data Protection Regulation (GDPR) and apply this to:

  • People we support.
  • Individuals whose information we handle during our work.
  • Employees, volunteers, and contractors.

We process information to deliver our services in partnership with Local Authorities, NHS providers, and other social care organisations, always with the best interests of people with sensory impairments in mind.

Our Data Protection Principles

We comply with data protection law to ensure that personal information:

  1. Is used lawfully, fairly, and transparently.
  2. Is collected only for specific purposes that we clearly explain to you and is not used for anything else.
  3. Is relevant and limited to what is necessary for those purposes.
  4. Is accurate and kept up to date.
  5. Is stored only for as long as necessary.
  6. Is kept secure to prevent unauthorised access or misuse.

We always ensure that processing your information is lawful and necessary.

What Information We Hold

We collect personal data, which refers to any information that identifies an individual. This does not include anonymous data where identities are removed.

How We Use Your Information

We will only use your personal information:

  • To provide services you request from us.
  • When the law allows us to.
  • If we have a legal obligation to share your data.

We are committed to:

  • Never sharing or selling your information for marketing, market research, or commercial purposes.
  • Not passing your details to other websites.

With your permission, we may send you occasional updates about:

  • New services.
  • Events.
  • Fundraising opportunities.
  • Our magazine, News and Views.

Security and Data Retention

While transmitting data over the internet is not completely secure, we use industry-standard security measures and encryption to protect your data once it is received. This safeguards your information from unauthorised access, loss, or damage.

We retain your data only for as long as necessary or as required by law.

Links to Other Websites

This privacy policy applies solely to sightconcern.org.uk. If you follow links to other websites, please review their privacy policies to understand how your data will be handled.

Your Rights Over Your Data

You have the right to:

  • Access your data: See the information we hold about you.
  • Request updates: Ensure your information is accurate and up to date.
  • Request deletion: Ask us to delete all the data we hold about you (“right to be forgotten”).

To exercise these rights, contact us at office@sightconcern.org.uk.

For further information about GDPR and your rights, visit the Information Commissioner’s Office (ICO) website at: www.ico.org.uk.

Contact Us

We welcome any comments, queries, or requests regarding this privacy notice. Please contact us at:

  • Email: office@sightconcern.org.uk

Policy Updates

This policy may be updated periodically. The last update was made on 1st December 2022.

Sight Concern